Privacy Policy

Last updated: April 2026

1. Introduction

West Heath Alpacas is committed to protecting your personal information. This Privacy Policy explains what data I collect, how we use it, and your rights under UK law.

2. Information we collect

We may collect the following information when you contact me or use my services:

Name
Email address
Telephone number
Address

3. We use your information to:

Respond to enquiries
Ship products
Organise visits
Maintain records for accounting and tax purposes

We will never sell or share your data with third parties for marketing.

4. Sharing of information

Your information may only be shared with:

Professional bookkeeping or accounting services

Only the minimum information required will be shared.

5. Data storage and security

Your data is stored securely in email, Wix and invoicing tools.
We retain personal information only as long as necessary for business or legal obligations (typically up to 7 years for tax purposes).

6. Your rights

You have the right to:

Request a copy of the personal information we hold about you
Correct inaccurate data
Request deletion of your data (unless required for legal reasons)
Withdraw consent if consent was previously given

You can make a request at any time by contacting us.

7. Cookies

If this website uses cookies (for example, basic analytics), a simple cookie banner will state:

“This website uses cookies to improve your browsing experience. No personal data is stored.”

8. Contact

If you have any questions about this policy or your personal data, please contact Sarah Small Email: sarah@westheathalpacas.com